Sometimes, for whatever reason, a business must close. When this happens, it is important not to burn bridges, but to exit with grace. Let your clients know what is happening with tact and appreciation for your past interactions. You never know what could be on the other side of those bridges later on!
Here’s an example of the kind of farewell letter a business might send out to its clients via email after a decision to close its doors:
We have some very exciting and yet sad news. After six amazing years, Dragonfly Interiors has decided to exit the interior design industry. Our team is sad to leave but our team members are excited to be moving on to new adventures. We’ll keep you posted on where they land.
We thank you for your business, your support, and the friendships we have made over the last six years! We are grateful that we have been able to serve you, and to have been a part of the local community. There are no words that express our true appreciation.
Our Dragonfly Interiors email accounts will remain up through the end of the year so feel free to reach out.
Thanks so much,
Designer/Owner, Dragonfly Interiors